Notifications

Stay informed about important updates across your workspace with intelligent notifications.

The notification system keeps you up-to-date on activities that matter most to you, from mentions and assignments to status changes and meeting updates. With flexible preferences and smart defaults, you can customize how and when you receive notifications to match your workflow.

To access your notifications, click the bell icon in the header or navigate to your notification preferences in Settings > Notifications.

Notification Types

The system generates notifications for different types of activities across your workspace:

Type	Description	Default Behavior
Assigned	You were assigned to an issue, meeting, or document	Email + Browser
Mentioned	Someone mentioned you in a comment or description	Email + Browser
Created	A new item was created that you're subscribed to	Email + Browser
Status Changed	An item's status was updated	Email + Browser
Priority Changed	An item's priority level was modified	Email + Browser
Due Date Updated	A deadline was added or changed	Email + Browser
Commented	Someone added a comment to an item you follow	Browser + Digest
Rescheduled	A meeting time was changed	Email + Browser
Participant Added/Removed	Meeting participants were modified	Browser + Digest
Approval Workflow	Approvers added, approvals received or rejected	Email + Browser
Tags Updated	Tags were added or removed from an item	Browser + Digest

Notification Categories

Notifications are organized into categories that you can configure independently:

Category	Includes
Issues	Tasks, risks, assets, and decisions
Meetings	Scheduled meetings and participant changes
Documents	Document updates, comments, and sharing
Files	File uploads, modifications, and access changes
Milestones	Milestone plan updates and progress tracking

Notification Channels

You can receive notifications through multiple channels:

Channel	Description
Browser	In-app notifications shown in the notification panel
Email	Individual email alerts for important activities
Digest	Batched email summaries sent at scheduled times

Digest Notifications

The digest feature batches lower-priority notifications and sends them at scheduled times instead of immediately. This reduces inbox clutter while keeping you informed. Default digest times are:

• 9:00 AM
• 12:00 PM
• 5:30 PM

You can customize digest times in your notification preferences.

Notification Center

Access your notifications by clicking the bell icon in the header. The notification panel shows:

• Unread count displayed as a badge on the bell icon
• Notification list sorted by most recent first
• Quick actions to mark as read or dismiss notifications
• Mark all as read button to clear all unread notifications

Notification States

State	Description
Unread	New notification, highlighted in the list
Read	Notification has been viewed
Dismissed	Notification has been archived (hidden from list)

Managing Notification Preferences

Configure your notification preferences at two levels:

User-Level Preferences (Global)

Set default preferences that apply across all your workspaces:

1. Navigate to Settings > Notifications
2. Configure global channel toggles (Email, Browser, Digest)
3. Set preferences for each category
4. Customize digest schedule times

Space-Level Preferences (Override)

Override your global preferences for specific workspaces:

1. Navigate to Space Settings > Notifications
2. Enable Use space-level notifications
3. Configure preferences specific to this workspace
4. These settings take precedence over your global preferences

Preference Schemes

Each notification category supports three configuration schemes:

Scheme	Description
Off	All notifications disabled for this category
Default	Use smart defaults based on activity importance
Custom	Configure individual activity types

Custom Activity Settings

When using the Custom scheme, you can configure each activity type independently:

1. Select Custom for a category
2. Expand the activity type settings
3. Toggle Email, Browser, and Digest for each activity
4. Save your changes

Smart Defaults

The notification system uses intelligent defaults based on activity importance:

High Priority (Email + Browser)

• Assignments
• Mentions
• Status changes
• Priority changes
• Due date updates
• Approval requests and decisions

Medium Priority (Browser + Digest)

• Comments
• Description updates
• Participant changes
• Recording uploads
• Notes added

Low Priority (Digest Only)

• Tag changes
• Visibility updates
• Access permission changes
• Metadata modifications

Tips for Effective Notification Management

1. Start with defaults - The smart defaults are designed to balance staying informed with avoiding notification fatigue

2. Use digest for routine updates - Enable digest for categories where you want to stay informed but don't need immediate alerts

3. Leverage space-level settings - Configure different preferences for different workspaces based on your involvement level

4. Disable channels temporarily - Use the global channel toggles to quickly mute all email or browser notifications when focusing

5. Subscribe selectively - You'll receive notifications for items where you're:

   • The owner or creator
   • Assigned to the item
   • A meeting participant
   • Mentioned in comments
   • Explicitly subscribed

Related Features

• Issues Overview - Learn about task and issue management
• Meetings Overview - Explore meeting scheduling and tracking