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Trust Center

Your data security and privacy are our top priorities.

At collab.space, we build enterprise collaboration software that organizations trust with their most sensitive information. Our commitment to security, privacy, and compliance is foundational to everything we do.

Our Commitments

CommitmentDescription
Security by DesignSecurity is built into every layer of our platform, from infrastructure to application code
Privacy FirstWe collect only what's necessary and give you full control over your data
Transparent OperationsWe openly share our security practices, certifications, and subprocessors
Continuous ImprovementRegular audits, penetration testing, and security updates

Quick Links

ResourceDescription
SecurityInfrastructure, encryption, and access controls
PrivacyData handling, retention, and your rights
ComplianceCertifications, standards, and audits
SubprocessorsThird-party services we use

Security Controls

CategoryStatusDescription
Infrastructure Security✓ ImplementedCloud infrastructure with enterprise-grade security
Data Encryption✓ ImplementedAES-256 encryption at rest, TLS 1.3 in transit
Access Controls✓ ImplementedRole-based access with multi-factor authentication
Monitoring & Logging✓ Implemented24/7 monitoring with comprehensive audit logs
Incident Response✓ ImplementedDocumented procedures with defined SLAs
Business Continuity✓ ImplementedAutomated backups with disaster recovery

Data We Process

Data TypePurpose
Account InformationUser profiles, authentication, workspace management
Workspace ContentDocuments, files, messages, and collaboration data
Usage AnalyticsPlatform improvement and performance optimization
Support DataIssue resolution and customer success

Compliance Standards

StandardStatus
SOC 2 Type IIIn Progress
GDPRCompliant
ISO 27001In Progress
CCPACompliant

Contact Security Team

For security inquiries, vulnerability reports, or compliance questions:

ContactDetails
Security Team[email protected]
Privacy Team[email protected]
DPO[email protected]

Updates

We continuously improve our security posture. Check this page regularly for the latest updates on our security practices and certifications.